Our commitment to you is Quality, Dignity and Choice.
North Valley Surgical Associates we pledge to continuously strive
for superior quality service, to treat all people with dignity,
and to promote individual choice and decision making.
North Valley Surgical Associates have the responsibility to:
you with consideration and respect.
you with current, relevant, understandable information concerning
diagnosis, treatment, risks and prognosis.
to your requests for service promptly and with courtesy.
that communications and records pertaining to your care are
treated as confidential.
you access to records pertaining to your medical care.
to your inquiries concerning billing.
as a patient are to:
providers with dignity and respect, keep appointments and give
notice if canceling.
conditional consent for your treatment and comply with the agreed
upon plan of treatment.
North Valley Surgical Associates if you no longer wish to continue
with the agreed plan or if you wish to discontinue treatment.
a current insurance identification card and driver's license
or other form of picture identification, and pay co-payment
at the time of service.
complete health status and lifestyle information for accurate
diagnosis and appropriate treatment.
of Privacy Practices
In accordance with federal regulation known as the HIPAA Privacy
Rule, our Notice of Privacy Practices for Protected Health Information
is available here for your review:
» View Notice of Privacy
for Protected Health Information
we treat patients
physicians of North Valley Surgical Associates have more than 30
years experience among them in all areas of general surgery.
a primary care physician refers you or you have chosen North Valley
Surgical Associates on your own, you will receive the same high
quality care. In most cases your initial meeting with the surgeon
will be a consultation in the office. You and the surgeon will discuss
potential courses of treatment and their consequences. Additional
pre-surgical testing may be required.
you and the physician determine that surgery is your best course
of treatment, our office staff will coordinate with other members
of your health care teamin particular, your primary care physician
and insurance provider.
your surgery is done on an outpatient basis or you are admitted
to the hospital, the surgeon will direct your post-surgical care.
If you are hospitalized, expect to see the surgeon daily until you
are discharged. If you are not admitted to the hospital, you will
be asked to call the office to schedule a postoperative office appointment.
surgeons of North Valley Surgical Associates will keep your primary
physician apprised of all relevant information concerning your procedure
so that it can be entered on your patient record.
The material on this website is presented for information only.
If you have concerns about your health, consult your personal physician.